Flexible Hours Guest Experience Host at a Fun Center

Tenpin Ltd (part of Ten Entertainment Ltd); Cambridge; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Retailer discounts

Free bowling for family and friends

Free food

Enhanced maternity/paternity/adoption

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance – 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin Ltd (part of Ten Entertainment Ltd) is seeking a Customer Service Assistant to manage bookings, answer queries and host events. You’ll play a key role in delivering an outstanding guest experience across our various entertainment offerings including bowling, escape rooms and karaoke.

You should be confident, energetic and friendly, with a positive attitude and a willingness to learn. The role requires flexibility, including evenings and weekends, and offers the chance to work in a fun

Qualifications

• Determined and energetic; able to work in a fast-paced environment.
• Excellent customer service and communication skills with a can-do attitude.
• Fully flexible, including evenings and weekends.
• Approachable, helpful, organised and a strong team player with attention to detail.

Responsibilities

• Provide an excellent customer experience by managing reception bookings and enquiries.
• Host events, identify sales opportunities and assist in serving food and drinks.
• Keep the centre clean, welcoming and running smoothly; work across departments.

Skills

Customer service

Communication

Flexibility

Teamwork

Attention to detail

Job description

Tenpin Ltd (part of Ten Entertainment Ltd) is seeking a Customer Service Assistant to manage bookings, answer queries and host events. You’ll play a key role in delivering an outstanding guest experience across our various entertainment offerings including bowling, escape rooms and karaoke.

You should be confident, energetic and friendly, with a positive attitude and a willingness to learn. The role requires flexibility, including evenings and weekends, and offers the chance to work in a fun