Guest Experience Host – Fast-Paced Entertainment Centre

Tenpin; United Kingdom; Remote; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Tenpin Treats – Retailer discounts and

Free Bowling for family and friends

Free Food (when working 6+ hours)

Enhanced Maternity, Paternity, Adopti­

Medicash

Employee Assistance Programme

Free counselling

Life assurance (2x annual salary)

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin in the United Kingdom is seeking a Customer Service Assistant to deliver an outstanding guest experience across our entertainment centres. You will manage reception bookings, handle enquiries, host events, maintain a clean environment, and assist with food and drinks service.

You\'ll work across departments, from Laser Arena to karaoke and bars, with a friendly, proactive approach and a willingness to go the extra mile for customers and teammates.

Qualifications

• Excellent customer service and communication skills.
• Fully flexible, including evenings and weekends.
• Able to work in a fast-paced environment.
• Approachable, helpful, organised, and a strong team player.

Responsibilities

• Manage reception bookings and address enquiries.
• Identify sales opportunities and host events.
• Maintain cleanliness and prepare food and drinks.
• Work across departments from Laser Arena to karaoke rooms and bar services.

Skills

Customer service

Communication skills

Team player

Flexible hours

Friendly

Job description

Tenpin in the United Kingdom is seeking a Customer Service Assistant to deliver an outstanding guest experience across our entertainment centres. You will manage reception bookings, handle enquiries, host events, maintain a clean environment, and assist with food and drinks service.

You\'ll work across departments, from Laser Arena to karaoke and bars, with a friendly, proactive approach and a willingness to go the extra mile for customers and teammates.