Guest Experience Host: Events & Centre Services

Tenpin Ltd (part of Ten Entertainment Ltd); Milton Keynes; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Free Bowling for family and friends

Free Food

Tenpin Treats discounts

Enhanced parental leave

Employee Assistance Programme

Job summary

Tenpin Ltd (part of Ten Entertainment Ltd) is hiring a Customer Service Assistant to provide an excellent experience by managing reception bookings, answering enquiries, hosting events, serving food and drinks, and keeping the centre welcoming and running smoothly.

You’ll work across venues such as Laser Arena, Escape Room, karaoke rooms, and children’s parties; you should be energetic, proactive, and friendly, with a positive attitude. We welcome applicants aged 16 and over.

Qualifications

• Able to work in a fast-paced environment
• Excellent customer service and communication skills
• Fully flexible, including evenings and weekends
• Approachable, helpful and a strong team player

Responsibilities

• Provide an excellent customer experience by managing reception bookings and enquiries
• Host events and supervise activities across departments (Laser Arena, Escape Room, karaoke rooms)
• Serve food and drinks and keep the centre clean and welcoming
• Identify sales opportunities and contribute to a positive, proactive service culture

Skills

Fast-paced environment

Excellent customer service

Evenings and weekends flexibility

Team player

Job description

Tenpin Ltd (part of Ten Entertainment Ltd) is hiring a Customer Service Assistant to provide an excellent experience by managing reception bookings, answering enquiries, hosting events, serving food and drinks, and keeping the centre welcoming and running smoothly.

You’ll work across venues such as Laser Arena, Escape Room, karaoke rooms, and children’s parties; you should be energetic, proactive, and friendly, with a positive attitude. We welcome applicants aged 16 and over.