Guest Experience Host – Flexible Hours, Fun Centre

Career Choices Dewis Gyrfa Ltd; Manchester; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Retailer discounts

Free bowling for family and friends

Free food

Job summary

Tenpin in the United Kingdom is seeking a Customer Service Assistant to provide an outstanding guest experience by managing reception bookings, answering enquiries, hosting events, serving food and drinks, and keeping the centre clean and welcoming.

You’ll work across departments from Laser Arena to Escape Rooms and karaoke rooms, supporting children's parties and daily operations. We value confidence, energy and a positive attitude, with full flexibility including evenings and weekends.

Qualifications

• Efficient, proactive, friendly and confident in customer interactions with exceptional service priority.
• Strong communication skills and a can-do attitude across a fast-paced environment.
• Flexible availability including evenings and weekends.
• Approachable, helpful, organised and a strong team player with good attention to detail.

Responsibilities

• Manage reception bookings and answer enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep the centre clean and welcoming.
• Work across departments including Laser Arena, Escape Rooms and karaoke rooms.
• Host children’s parties and assist with daily operations.

Skills

Confidence

Energy

Positive attitude

Efficient

Proactive

Friendly

Excellent customer service

Communication skills

Team player

Attention to detail

Flexible (evenings & weekends)

Education

Finished compulsory education

Job description

Tenpin in the United Kingdom is seeking a Customer Service Assistant to provide an outstanding guest experience by managing reception bookings, answering enquiries, hosting events, serving food and drinks, and keeping the centre clean and welcoming.

You’ll work across departments from Laser Arena to Escape Rooms and karaoke rooms, supporting children's parties and daily operations. We value confidence, energy and a positive attitude, with full flexibility including evenings and weekends.