Guest Experience Host | Entertainment Center

Tenpin Ltd; West Yorkshire; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Retailer discounts and Best Doctors

Free bowling for family and friends

Free food on shift

Enhanced parental leave

Employee Assistance Programme

Free counselling

Life assurance (2x annual salary)

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin Ltd is seeking a Customer Service Assistant to join our vibrant leisure centre. You will manage reception bookings, answer enquiries, spot sales opportunities, host events, and support beverage and food service. A positive, proactive attitude helps you thrive in a busy, fun environment.

Work across departments—from Laser Arena to Escape Rooms and karaoke rooms—delivering outstanding guest experiences and promoting our entertainment offerings. All you need is enthusiasm and teamwork.

Qualifications

• Strong customer service and communication with a can-do attitude.
• Fully flexible, including evenings and weekends.
• Approachable, helpful and organised with strong attention to detail.

Responsibilities

• Manage reception bookings and inquiries.
• Host events and entertain guests across activities.
• Maintain cleanliness and prepare food and drinks.

Skills

Customer service

Communication

Flexibility

Teamwork

Attention to detail

Job description

Tenpin Ltd is seeking a Customer Service Assistant to join our vibrant leisure centre. You will manage reception bookings, answer enquiries, spot sales opportunities, host events, and support beverage and food service. A positive, proactive attitude helps you thrive in a busy, fun environment.

Work across departments—from Laser Arena to Escape Rooms and karaoke rooms—delivering outstanding guest experiences and promoting our entertainment offerings. All you need is enthusiasm and teamwork.