Customer Experience Host - Events & Entertainment

Tenpin; Chichester; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Tenpin Treats – Retailer discounts and

Best Doctors

Free Bowling for family and friends

Free Food

Enhanced Maternity, Paternity, Adopton

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance – 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin in the United Kingdom is seeking a Customer Service Assistant to deliver an excellent guest experience by managing reception bookings, answering enquiries, and serving food and drinks in a lively entertainment venue.

You’ll work across Laser Arena, Escape Rooms, karaoke rooms and children’s parties, staying friendly, proactive and detail‑oriented to keep the centre welcoming, clean and running smoothly.

Qualifications

• Determined, enthusiastic, and able to work in a fast-paced environment.
• Excellent customer service, communication skills, and a "nothing is too much trouble" attitude
• Fully flexible, including evenings and weekends
• Approachable, helpful, organised and a strong team player, with good attention to detail

Responsibilities

• As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, answering enquiries, identifying sales opportunities, hosting events, serving food and drinks, and keeping the centre clean, welcoming and running smoothly.
• You’ll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms, and hosting children’s parties.

Skills

Customer service

Communication

Team player

Flexibility

Job description

Tenpin in the United Kingdom is seeking a Customer Service Assistant to deliver an excellent guest experience by managing reception bookings, answering enquiries, and serving food and drinks in a lively entertainment venue.

You’ll work across Laser Arena, Escape Rooms, karaoke rooms and children’s parties, staying friendly, proactive and detail‑oriented to keep the centre welcoming, clean and running smoothly.