Guest Experience Host — Entertainment Center

Tenpin Ltd; Blackburn; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Retailer discounts

Best Doctors

Free bowling for family and friends

Free Food

Life assurance - 2 x annual salary

Job summary

Tenpin Ltd in Blackburn is recruiting a Customer Service Assistant to deliver an exceptional guest experience across reception, events, food and drinks, and venue operations.

You'll handle bookings, respond to enquiries, spot sales opportunities, and help run Laser Arena, Escape Room, karaoke, and children's parties. The role requires energy, confidence, and a friendly, proactive approach, with shifts including evenings and weekends.

Great team, training provided, and a fun work environment await.

Qualifications

• Customer-focused and able to engage with a wide range of visitors.
• Confident, energetic and positive attitude; able to learn quickly.
• Fully flexible including evenings and weekends.

Responsibilities

• Manage reception bookings and answer enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep the centre clean and welcoming.
• Work across departments including Laser Arena, Escape Room and karaoke rooms.
• Assist with children's parties.

Skills

Excellent customer service

Communication skills

Flexible

Team player

Attention to detail

Job description

Tenpin Ltd in Blackburn is recruiting a Customer Service Assistant to deliver an exceptional guest experience across reception, events, food and drinks, and venue operations.

You'll handle bookings, respond to enquiries, spot sales opportunities, and help run Laser Arena, Escape Room, karaoke, and children's parties. The role requires energy, confidence, and a friendly, proactive approach, with shifts including evenings and weekends.

Great team, training provided, and a fun work environment await.