Guest Experience Front Desk Host

The Commercial Hotel; Biggar; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality establishment in Biggar is seeking a welcoming and organized individual for a key role in guest management. You will greet guests, manage communication, and handle payments while ensuring a positive first impression. Ideal candidates should have excellent communication skills, attention to detail, and the ability to multitask. A background in administration or experience with hotel management software is desirable. Enjoy competitive pay and a range of perks including meal provisions and profit-sharing after one year.

Benefits

Free meals

Profit sharing after 1 year

Free wellbeing services

Learning and development opportunities

Qualifications

• Friendly, welcoming individual with organizational skills.
• Detail-oriented and able to manage multiple tasks under pressure.
• Previous administrative experience is a plus.

Responsibilities

• Meet and greet guests on arrival.
• Manage communication from guests through various channels.
• Ensure external contractors are signed in and aware of fire safety procedures.
• Take payments for bookings and manage deposits.
• Update guest information as required.

Skills

Exceptional attention to detail

Excellent communication skills

Ability to work under your own initiative

Tools

ResDiary

Procure Wizard

Hotel Executive

Job description

A hospitality establishment in Biggar is seeking a welcoming and organized individual for a key role in guest management. You will greet guests, manage communication, and handle payments while ensuring a positive first impression. Ideal candidates should have excellent communication skills, attention to detail, and the ability to multitask. A background in administration or experience with hotel management software is desirable. Enjoy competitive pay and a range of perks including meal provisions and profit-sharing after one year.