Guest Experience Expert Casual

Marriott Hotels Resorts; Greater London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hospitality company in Greater London seeks a Guest Experience Expert. This part-time role involves delivering exceptional guest services, ensuring a memorable experience. Ideal candidates should have a high school diploma and be proactive in addressing guest needs. With no prior experience necessary, this is an excellent opportunity for individuals looking to start a career in hospitality. Candidates should be able to perform physical tasks and maintain a professional presence.

Qualifications

• No related work experience required.
• No supervisory experience required.
• Must be able to lift objects weighing less than or equal to 10 pounds without assistance.

Responsibilities

• Deliver a wide range of services to guide guests through their stay.
• Process operational needs and address guest requests.
• Ensure professional personal appearance and communications.

Skills

Bilingual

Linux Administration

Documentation

LNG

Entry Level Finance

Education

High school diploma or G.E.D. equivalent

Job description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check‑in and check‑out. Instead we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports or sharing the highlights of the local area the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education : High school diploma or G.E.D. equivalent.

Related Work Experience : No related work experience.

Supervisory Experience : No supervisory experience.

License or Certification : None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non‑discrimination on any protected basis including disability, veteran status or other basis protected by applicable law.

Key Skills

• Bilingual
• Linux Administration
• Documentation
• LNG
• Entry Level Finance

Employment Type : Part‑Time

Experience : years

Vacancy : 1