Guest Experience & Events Host — Fun Center

Tenpin; United Kingdom; Remote; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Tenpin Treats - retailer discounts

Free Bowling for family and friends

Free Food

Enhanced parental leave

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance - 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin Gloucester is seeking a Customer Service Assistant to deliver a warm, efficient service across reception bookings, enquiries, events, food and drinks, and to keep the centre spotless.

You will work across Laser Arena, Escape Rooms, karaoke rooms and children's parties, with a focus on a fun, high‑energy environment. Flexible hours include evenings and weekends, and full training is provided.

Qualifications

• Friendly and proactive with customers.
• Strong communication and listening skills.
• Able to work evenings and weekends.
• Confident in a busy, fast‑paced environment.

Responsibilities

• Greet and assist customers at reception and bookings.
• Answer enquiries and identify sales opportunities.
• Host events, manage food and drinks service, and keep areas clean.
• Support across Laser Arena, Escape Rooms, karaoke rooms, and parties.

Skills

Customer service

Communication

Team player

Flexible

Job description

Tenpin Gloucester is seeking a Customer Service Assistant to deliver a warm, efficient service across reception bookings, enquiries, events, food and drinks, and to keep the centre spotless.

You will work across Laser Arena, Escape Rooms, karaoke rooms and children's parties, with a focus on a fun, high‑energy environment. Flexible hours include evenings and weekends, and full training is provided.