Customer Experience Host — Fun Center & Events

Tenpin; Worcester; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Free Bowling for family and friends

Free Food

Enhanced Maternity, Paternity, Adopti

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance – 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin in Worcester is hiring a Customer Service Assistant to deliver an outstanding guest experience. You will manage reception bookings, answer enquiries, identify sales opportunities, host events, and keep the centre clean and welcoming.

You’ll work across departments—from Laser Arena to Escape Rooms and karaoke rooms—hosting parties and serving food and drinks. We value energy, confidence and a positive attitude, with flexible hours including evenings and weekends.

Qualifications

• Excellent customer service and communication skills.
• Fully flexible, including evenings and weekends.
• Confident and proactive in customer interactions.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage reception bookings and inquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep the centre clean and welcoming.
• Coordinate activities across Laser Arena, Escape Rooms, karaoke rooms and children's parties.

Skills

Excellent customer service

Great communication skills

Flexible availability

Team player

Energetic and proactive

Job description

Tenpin in Worcester is hiring a Customer Service Assistant to deliver an outstanding guest experience. You will manage reception bookings, answer enquiries, identify sales opportunities, host events, and keep the centre clean and welcoming.

You’ll work across departments—from Laser Arena to Escape Rooms and karaoke rooms—hosting parties and serving food and drinks. We value energy, confidence and a positive attitude, with flexible hours including evenings and weekends.