Customer Service & Events Host — Fun Center Entertainment

South East; South Nutfield; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Retailer discounts

Best Doctors

Free Bowling for family and friends

Free Food

Enhanced Maternity, Paternity, Adapt</

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance – 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin is seeking a Customer Service Assistant to provide an outstanding guest experience across reception, events and hospitality. You will manage bookings, answer enquiries, and help guests enjoy laser experiences, karaoke rooms, and meals in a lively environment.

Flexibility is essential, with shifts including evenings and weekends. The role offers a fun, fast-paced team setting with opportunities to develop customer service and event hosting skills.

Qualifications

• Excellent customer service, communication skills, and a "nothing is too much trouble" attitude.
• Fully flexible, including evenings and weekends.
• Approachable, helpful, organised and a strong team player.

Responsibilities

• Manage reception bookings and answer enquiries to provide an excellent customer experience.
• Identify sales opportunities and host events to drive engagement.
• Serve food and drinks and keep the centre clean, welcoming and running smoothly.

Skills

Customer service

Communication skills

Flexible

Team player

Job description

Tenpin is seeking a Customer Service Assistant to provide an outstanding guest experience across reception, events and hospitality. You will manage bookings, answer enquiries, and help guests enjoy laser experiences, karaoke rooms, and meals in a lively environment.

Flexibility is essential, with shifts including evenings and weekends. The role offers a fun, fast-paced team setting with opportunities to develop customer service and event hosting skills.