Guest Experience Associate – Front Desk (Permanent)

Premier-Inn; Dawley; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Permanent contract

Full training & support

Career development opportunities

Whitbread Benefits Card – up to 60%OFF

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Premier Inn in Telford is hiring a Ground Floor Team Member to welcome guests, assist with check-in, and support the hotel operations across reception, restaurant and bar areas. The role includes shifts that cover evenings and weekends in a busy environment.

We offer a permanent contract with full training and opportunities to develop within the company, plus staff discounts and pension/SAYE options as part of the benefits package.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals, including working behind the bar and serving alcoholic drinks
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Premier Inn in Telford is hiring a Ground Floor Team Member to welcome guests, assist with check-in, and support the hotel operations across reception, restaurant and bar areas. The role includes shifts that cover evenings and weekends in a busy environment.

We offer a permanent contract with full training and opportunities to develop within the company, plus staff discounts and pension/SAYE options as part of the benefits package.