Permanent Front Desk & Guest Services Associate

www.whitbreadcareers.com - jobboard; Grays; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Whitbread Benefits Card

Company pension

Save As You Earn

Discounts

Job summary

Premier Inn in Grays is hiring a Ground Floor Team Member. You’ll welcome guests, assist with check-in, and serve breakfast or dinner as part of a friendly, customer-focused team. You’ll help guests with questions and ensure the reception, restaurant and public areas are well-presented throughout shifts.

The role includes evenings, weekends and busy periods. No hotel experience is required; training is provided.

Qualifications

• Welcoming guests and helping them check in.
• Serving breakfast or dinner.
• Answering questions and helping solve problems for guests.
• Help keep the reception, restaurant and public areas looking their best.
• Support teammates across the hotel when busy.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or evening meals.
• Answer questions and help solve problems for guests.
• Keep reception, restaurant and public areas tidy and welcoming.
• Support your teammates across the hotel when things get busy.

Job description

Premier Inn in Grays is hiring a Ground Floor Team Member. You’ll welcome guests, assist with check-in, and serve breakfast or dinner as part of a friendly, customer-focused team. You’ll help guests with questions and ensure the reception, restaurant and public areas are well-presented throughout shifts.

The role includes evenings, weekends and busy periods. No hotel experience is required; training is provided.