Guest Experience Associate: Front Desk & Breakfast Support

Premier-Inn; Chippenham; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Permanent contract

Full training and support

Career development

Whitbread Benefits Card

Company pension and Save As You Earn

Discounts on shopping, travel, cinema

Job summary

Premier Inn is seeking a Ground Floor Team Member for their Chippenham hotel. You’ll welcome guests, help with check-in, and assist with breakfast or dinner service. No two shifts are the same as you adapt to busy periods and guest needs.

Shifts include evenings and weekends, with a fixed-term contract ending 31 January 2027. The role offers full training, a supportive team, and long-term opportunities within Premier Inn.

Qualifications

• No specific hotel experience required.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or evening meals.
• Answer questions and help solve problems.
• Keep the reception, restaurant and public areas looking their best.
• Support teammates across the hotel when busy.
• Make sure every guest feels looked after from arrival to departure.

Job description

Premier Inn is seeking a Ground Floor Team Member for their Chippenham hotel. You’ll welcome guests, help with check-in, and assist with breakfast or dinner service. No two shifts are the same as you adapt to busy periods and guest needs.

Shifts include evenings and weekends, with a fixed-term contract ending 31 January 2027. The role offers full training, a supportive team, and long-term opportunities within Premier Inn.