Guest Experience Associate — Front Desk & Dining

Premier-Inn; Llandudno; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Permanent contract

Full training and support from day one

Career development opportunities

Whitbread Benefits Card – up to 60% |

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Premier Inn is hiring a Ground Floor Team Member in the Llandudno area of North Wales. You will welcome guests, assist with check-ins, and help serve breakfast or dinner while ensuring a smooth stay.

No hotel experience is required; if you’re friendly, enjoy helping people and stay calm when busy, we’ll teach you the rest. The role involves varied shifts, including evenings and weekends.

Qualifications

• No hotel experience required.
• Friendly and helpful personality.
• Willingness to learn and adapt to busy shifts.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Keep reception, restaurant and public areas tidy
• Support teammates during busy periods
• Ensure guests feel cared for from arrival to departure

Skills

Customer service

Communication

Teamwork

Job description

Premier Inn is hiring a Ground Floor Team Member in the Llandudno area of North Wales. You will welcome guests, assist with check-ins, and help serve breakfast or dinner while ensuring a smooth stay.

No hotel experience is required; if you’re friendly, enjoy helping people and stay calm when busy, we’ll teach you the rest. The role involves varied shifts, including evenings and weekends.