Ground Floor Guest Host – Permanent, 18h/w

Whitbread; Caernarfon; On-site; GBP 12,000 - 13,000; Full time

Benefits offered by this job

Permanent contract

Full training

Whitbread Benefits Card – up to 60%off

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

extra perks

Job summary

Whitbread in Caernarfon is hiring a Ground Floor Team Member for the Premier Inn. You’ll welcome guests, help check in, and assist with breakfast or dinner service while ensuring a smooth guest stay.

There’s no hotel experience required. The role includes evenings, weekends and busy periods, with a permanent contract and full training provided by Whitbread. This entry offers strong teamwork and guest-focused service in a busy hotel setting.

Qualifications

• No hotel experience required.
• Friendly, customer-focused and calm in busy periods.
• Able to help guests with check-in and basic inquiries.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or evening meals as needed.
• Answer questions and help solve problems for guests.
• Keep reception, restaurant and public areas tidy and welcoming.
• Support teammates when busy and ensure guests feel looked after.

Skills

Guest service

Check-in assistance

Calm under pressure

Job description

Whitbread in Caernarfon is hiring a Ground Floor Team Member for the Premier Inn. You’ll welcome guests, help check in, and assist with breakfast or dinner service while ensuring a smooth guest stay.

There’s no hotel experience required. The role includes evenings, weekends and busy periods, with a permanent contract and full training provided by Whitbread. This entry offers strong teamwork and guest-focused service in a busy hotel setting.