Guest Experience Assistant — Launch Your Hospitality Career

Kew Green Hotels; Taunton; Vor Ort; GBP 19.000 - 23.000; Vollzeit

Benefits dieser Stelle

Fully funded apprenticeships

Internal development programme

Discounts on hotel stays

Gym & leisure access

Wellbeing support

Zusammenfassung

Kew Green Hotels in the United Kingdom is seeking a Guest Service Assistant to be at the heart of the guest experience. You’ll receive full training to work across reception, restaurant, bar, and meetings, helping guests feel welcome and cared for from check-in to check-out.

You’ll build genuine relationships with guests, maintain high presentation standards, and support the team across shifts. Experience isn’t essential; a proactive, friendly attitude and comfort with MS Office are valued, with

Qualifikationen

• Genuine passion for people and hospitality.
• Strong communication skills and the confidence to work as part of a team.
• A proactive approach and readiness to take initiative.
• Comfortable using technology, including MS Office and similar tools.

Aufgaben

• Deliver excellent service across reception, restaurant, bar, meetings and events.
• Support with check-in/check-out, food and drink service, and conference setups.
• Build genuine relationships with guests and adapt approach to individuals.
• Maintain cleanliness and presentation across all guest areas.
• Help hotel meet brand standards and company goals by delivering outstanding service.

Kenntnisse

Communication skills

Teamwork

Proactive

Tech-savvy

Tools

MS Office

Jobbeschreibung

Kew Green Hotels in the United Kingdom is seeking a Guest Service Assistant to be at the heart of the guest experience. You’ll receive full training to work across reception, restaurant, bar, and meetings, helping guests feel welcome and cared for from check-in to check-out.

You’ll build genuine relationships with guests, maintain high presentation standards, and support the team across shifts. Experience isn’t essential; a proactive, friendly attitude and comfort with MS Office are valued, with