Guest Experience Host — Flexible Hours at Entertainment Center

Tenpin Ltd (part of Ten Entertainment Ltd); Warwick; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Retailer discounts

Free bowling

Free food

Enhanced maternity/paternity leave

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance – 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin Ltd in the United Kingdom is seeking a Customer Service Assistant to provide an outstanding guest experience by handling reception bookings, answering enquiries, and hosting events across our diverse entertainment centers.

You’ll serve food and drinks, help keep the centre clean and welcoming, and collaborate with teams across Laser Arena, Escape Rooms and karaoke. The role offers a friendly environment and opportunities to grow within the business.

Qualifications

• Friendly, proactive and confident in customer interactions.
• Fully flexible, including evenings and weekends.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage reception bookings and enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep the centre clean.
• Work across Laser Arena, Escape Rooms and karaoke with children’s parties.

Skills

Customer service

Communication

Flexibility

Team player

Job description

Tenpin Ltd in the United Kingdom is seeking a Customer Service Assistant to provide an outstanding guest experience by handling reception bookings, answering enquiries, and hosting events across our diverse entertainment centers.

You’ll serve food and drinks, help keep the centre clean and welcoming, and collaborate with teams across Laser Arena, Escape Rooms and karaoke. The role offers a friendly environment and opportunities to grow within the business.