Customer Service & Events Host – Fun Center, Flexible Hours

Tenpin; Harlow; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free bowling for family and friends

Discounts and Best Doctors

Enhanced maternity/paternity leave

Life assurance

Job summary

Tenpin in the United Kingdom is looking for a Customer Service Assistant to join our fun, high-energy venues. You'll greet guests, manage reception bookings, answer enquiries, and help host events across bowling, escape rooms, karaoke, and more.

You should be proactive, friendly, with great customer service and a can-do attitude. Full flexibility, including evenings and weekends, is needed to keep the fun flowing and guests coming back.

Qualifications

• Excellent customer service and communication skills with a proactive approach.
• Fully flexible, including evenings and weekends.
• Confident in handling enquiries and guest interactions.

Responsibilities

• Manage reception bookings and respond to customer enquiries.
• Identify sales opportunities and host events.
• Maintain venue cleanliness and prepare food and drinks.
• Support activities across Laser Arena, Escape Room, karaoke and bar.

Skills

Customer service

Communication skills

Team player

Flexible hours

Attention to detail

Job description

Tenpin in the United Kingdom is looking for a Customer Service Assistant to join our fun, high-energy venues. You'll greet guests, manage reception bookings, answer enquiries, and help host events across bowling, escape rooms, karaoke, and more.

You should be proactive, friendly, with great customer service and a can-do attitude. Full flexibility, including evenings and weekends, is needed to keep the fun flowing and guests coming back.