Guest Concierge & Front Desk Team Member (Dining)

Premier-Inn; Radlett; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Permanent contract

Training & support

Career development

Whitbread Benefits Card

Pension

Job summary

Premier Inn is seeking a Ground Floor Team Member at Bricketwood Premier Inn in Radlett. You will greet guests, assist with check-in, and help with breakfast or dinner service, including bar duties. You’ll answer questions, resolve issues, and keep public areas tidy while supporting teammates during busy periods.

No hotel experience is required as comprehensive training is provided. The role includes evenings and weekends, with a guaranteed 15 hours per week under a fixed-term contract until

Qualifications

• Friendly and helpful; able to deliver great guest service.
• Willing to work evenings and weekends; flexible to busy periods.
• Able to stay calm under pressure during busy shifts.
• No hotel experience required; training provided.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or evening meals, including bar service and alcoholic drinks.
• Answer questions and help solve problems for guests.
• Keep reception, restaurant and public areas clean and well presented.

Skills

Customer service

Communication

Calm under pressure

Teamwork

Job description

Premier Inn is seeking a Ground Floor Team Member at Bricketwood Premier Inn in Radlett. You will greet guests, assist with check-in, and help with breakfast or dinner service, including bar duties. You’ll answer questions, resolve issues, and keep public areas tidy while supporting teammates during busy periods.

No hotel experience is required as comprehensive training is provided. The role includes evenings and weekends, with a guaranteed 15 hours per week under a fixed-term contract until