Growth Leader: Assistant Store Manager

Starbucks Coffee Company; Breckland District; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

28 days holiday

Free drinks on shift

Staff discounts

Comprehensive training

Life assurance

Employee assistance program

Job summary

Starbucks Coffee Company is seeking an Assistant Manager to lead a busy store, drive commercial results, and deliver a premier customer experience. You will own daily operations, coach partners, and ensure standards while using data to improve shift performance.

The role requires experience in a fast-paced retail or hospitality environment, a growth mindset, and the ability to translate metrics into action. Training and development are emphasized as part of career progression.

Qualifications

• Experience in leading a team in fast-paced retail or hospitality.
• Ability to translate metrics into actions and manage priorities.
• Growth mindset and leadership development oriented.

Responsibilities

• Lead shifts to deliver commercial results and excellent customer experiences.
• Take ownership of KPIs such as labour, waste, and sales performance.
• Ensure shift deployment aligns with planned roles and routines.
• Coach and provide feedback to partners.
• Recognise partner achievements and act as duty manager when needed.
• Maintain brand and operational standards and use data to improve performance.

Skills

People leadership

Customer experience

Retail operations

KPIs / performance

Tools

POS systems

Job description

Starbucks Coffee Company is seeking an Assistant Manager to lead a busy store, drive commercial results, and deliver a premier customer experience. You will own daily operations, coach partners, and ensure standards while using data to improve shift performance.

The role requires experience in a fast-paced retail or hospitality environment, a growth mindset, and the ability to translate metrics into action. Training and development are emphasized as part of career progression.