Assistant Manager: Lead Store Growth & Bean Stock

Starbucks EMEA; Bradford; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

28 days holiday

Free drinks

Bean stock options

Global Academy access

Partner discounts

Life assurance

Interest-free loan

Employee assistance programme

Recognition schemes

Career development

Job summary

Starbucks is seeking an Assistant Manager to lead a busy store, delivering exceptional customer experiences while driving commercial results. You’ll work with the store leadership team to set standards for service, operations and partner engagement.

This role requires prior leadership in retail or hospitality, with a strong commercial mindset and the ability to turn metrics into action. You will work in a dynamic environment with varied shifts and clear opportunities to grow your leadership

Qualifications

• Experience leading a team in a fast-paced retail or hospitality environment.
• Ability to translate metrics into actionable improvements.
• Growth mindset with leadership development ambitions.

Responsibilities

• Lead shifts to deliver commercial results and world-class customer experience.
• Own KPIs including labour efficiency, waste, and sales performance.
• Ensure shift deployment meets planned roles and routines.
• Coach partners and provide feedback.
• Act as duty manager during shifts and uphold standards.
• Use data to improve shift performance and customer experience.
• Train and coach partners and embed new initiatives.

Skills

Team leadership

Retail/hospitality experience

Customer service excellence

Operations management

Tools

POS systems

Job description

Starbucks is seeking an Assistant Manager to lead a busy store, delivering exceptional customer experiences while driving commercial results. You’ll work with the store leadership team to set standards for service, operations and partner engagement.

This role requires prior leadership in retail or hospitality, with a strong commercial mindset and the ability to turn metrics into action. You will work in a dynamic environment with varied shifts and clear opportunities to grow your leadership