Store Assistant Manager: Lead Teams & Guest Experience

Starbucks EMEA; England; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

28 days holiday

Free drinks on shift

Bean stock options

Comprehensive training

Partner discounts

Life assurance

Home Sweet Loan

Employee Assistance Programme

Career development

Job summary

Starbucks is seeking an Assistant Manager to lead a store team, drive commercial results, and deliver exceptional customer experiences. You will own operational standards, partner engagement, and KPIs while guiding staff and ensuring consistency with brand standards.

The role requires previous experience leading a team in a fast-paced retail or hospitality environment, with a growth mindset and strong commercial acumen to translate metrics into action.

Qualifications

• Experience leading a team in a dynamic, fast-paced retail or hospitality environment.
• Ability to translate metrics into actions and drive KPIs.
• Growth mindset and willingness to develop leadership career.

Responsibilities

• Lead shifts focused on delivering commercial results and customer experience.
• Own KPIs such as labour, waste, and sales performance.
• Ensure shift deployment aligns with planned roles and routines.

Skills

Team leadership

Customer focus

Data-driven decisions

Job description

Starbucks is seeking an Assistant Manager to lead a store team, drive commercial results, and deliver exceptional customer experiences. You will own operational standards, partner engagement, and KPIs while guiding staff and ensuring consistency with brand standards.

The role requires previous experience leading a team in a fast-paced retail or hospitality environment, with a growth mindset and strong commercial acumen to translate metrics into action.