Growth-Focused Sales & Marketing Support Specialist

Reactive Driving Recruitment; Cradley Heath; On-site; GBP 24,000 - 29,000; Full time

Job summary

Reactive Driving Recruitment in Cradley Heath is seeking a proactive Sales & Marketing Support Executive to assist the Sales and Marketing Director and the wider team, delivering a high quality service to customers while supporting sales processes and marketing activities.

The role is ideal for someone with a background in sales support, administration, or customer service looking to develop their career in a fast-paced commercial environment, with opportunities to work on campaigns, CRM,

Qualifications

• Experience in customer service, sales support, or administration.
• Strong communication and interpersonal skills.
• Proficient with Microsoft Office and CRM systems.
• Excellent organisational and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Proactive problem-solving mindset.

Responsibilities

• Supporting account management and delivering excellent customer service
• Handling inbound enquiries via phone and email
• Following up on sales enquiries and supporting lead generation
• Processing sales orders, quotations, and invoicing
• Maintaining accurate records using CRM and internal systems
• Liaising with customers to provide updates on orders and deliveries
• Building and maintaining strong relationships with new and existing clients
• Assisting with marketing campaigns, including social media activity
• Supporting the wider sales team to ensure a smooth customer experience
• Carrying out general administrative duties (calls, emails, documentation)
• Assisting with export documentation, purchase orders, and commercial invoices
• Supporting internal teams such as despatch when required

Skills

Customer service

Sales support

Administration

Communication

Organisational skills

Education

GCSE English

GCSE Maths

Tools

CRM systems

MO365

Job description

Reactive Driving Recruitment in Cradley Heath is seeking a proactive Sales & Marketing Support Executive to assist the Sales and Marketing Director and the wider team, delivering a high quality service to customers while supporting sales processes and marketing activities.

The role is ideal for someone with a background in sales support, administration, or customer service looking to develop their career in a fast-paced commercial environment, with opportunities to work on campaigns, CRM,