Internal Sales Executive — Growth & CRM Specialist

Downtown Recruitment; England; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

24 days holiday + bank holidays

Company pension scheme

Job summary

Downtown Recruitment is seeking an Internal Sales Executive to join our growing team in Haddenham. You will drive growth through proactive outreach, follow up quotations and provide excellent customer service.

Key duties include handling quotes, gathering customer requirements, liaising with the Field Sales Team, and maintaining CRM records using Salesforce. A strong telephone manner and attention to detail are essential for success.

Qualifications

• Previous experience in a sales, telemarketing, sales administration or customer service role.
• Excellent communication and listening skills.
• Polite and professional telephone manner.
• Positive and proactive approach to work.
• Strong attention to detail.
• Good organisational skills.
• Confident IT user with experience of business systems.
• Experience using Salesforce would be advantageous.

Responsibilities

• Follow up quotations and enquiries through outbound calls to existing customer.
• Gather information on customer requirements, future projects and current supplier usage.
• Monitor competitor activity and market information.
• Support the Field Sales Team with customer hire and spend data ahead of visits.
• Assist with tracking quote activity and sales opportunities.
• Prepare and analyse visit reports for the Sales Director.
• Help develop sales strategies and identify target opportunities.
• Manage leads and pass opportunities to the sales team.
• Maintain accurate records on the CRM system.
• Use Salesforce and other business systems to record sales activity.

Skills

Sales experience

Telemarketing

Customer service

Communication skills

Telephone manner

Attention to detail

Organisational skills

Salesforce experience

Tools

Salesforce

Job description

Downtown Recruitment is seeking an Internal Sales Executive to join our growing team in Haddenham. You will drive growth through proactive outreach, follow up quotations and provide excellent customer service.

Key duties include handling quotes, gathering customer requirements, liaising with the Field Sales Team, and maintaining CRM records using Salesforce. A strong telephone manner and attention to detail are essential for success.