Growth-Focused Associate Account Manager (Remote)

Remote; United Kingdom; Remote; GBP 96,000 - 108,000; Full time

Job summary

Remote is seeking an Associate Account Manager to manage a Book of Business of Tier 2 customers, driving retention and revenue expansion. You will engage across playbooks, sequences, emails, calls, and meetings, building deep relationships with key decision makers and champions to grow accounts and drive revenue outcomes.

You will collaborate with dedicated CSMs to reduce churn, increase product adoption, and identify cross-sell and up-sell opportunities across Remote’s portfolio.

Qualifications

• Manage a Book of Business of Tier 2 customers to drive retention and revenue expansion.
• Drive engagement using playbooks, sequences, emails, calls, and meetings.
• Collaborate with CSMs to reduce churn and drive product adoption.
• Upsell, cross-sell, and renewals of Tier 2 accounts.
• Strong communication with key stakeholders across customer organizations.

Responsibilities

• Meet and exceed sales quota based on role level and manage the entire sales cycle.
• Identify new expansion, upsell and cross-sell opportunities and push through the sales motion.
• Present Remote’s suite of services to existing customers and create upsell opportunities.
• Own the customer relationship and complete the cycle from sale to business completion.
• Maintain frequent contact with customers and build strategic, partnership-based relationships.

Skills

Expansion selling

Relationship building

SaaS sales

Account management

Forecasting

English fluency

Job description

Remote is seeking an Associate Account Manager to manage a Book of Business of Tier 2 customers, driving retention and revenue expansion. You will engage across playbooks, sequences, emails, calls, and meetings, building deep relationships with key decision makers and champions to grow accounts and drive revenue outcomes.

You will collaborate with dedicated CSMs to reduce churn, increase product adoption, and identify cross-sell and up-sell opportunities across Remote’s portfolio.