Remote Enterprise Account Manager - Growth & Retention

Nutrient; United Kingdom; Remote; GBP 50,000 - 70,000; Full time

Job summary

Nutrient is seeking a proactive Account Manager to own and grow a portfolio of mid-market and enterprise customers. You’ll deepen relationships, identify expansion opportunities, and ensure customers maximise value from Nutrient’s platform.

As the AM, you’ll work directly with stakeholders across organisations, promoting adoption and retention while navigating a fast-growing, remote-first environment. Join a ground-floor team shaping our customer strategy from day one.

Qualifications

• 2+ years in Account Management or Sales in B2B SaaS or tech.
• Able to understand and articulate technical products to business and technical audiences.
• Comfortable in a fast-paced, fully remote environment without heavy structure.

Responsibilities

• Own and grow a portfolio of mid-market and enterprise accounts.
• Build and execute account plans to drive upsell, cross-sell, and long-term retention.
• Build relationships across customer organisations, presenting insights to stakeholders at all levels.
• Partner cross-functionally with Solutions, CS, and Partnerships to drive adoption and customer satisfaction.
• Manage account health, pipeline, forecasts, and renewal risk, keeping Salesforce accurate.
• Feed customer feedback into product and internal teams to shape Nutrient’s direction.

Skills

Account management

B2B SaaS

Sales experience

Salesforce

Stakeholder management

Tools

Gong

CRM (Salesforce)

Job description

Nutrient is seeking a proactive Account Manager to own and grow a portfolio of mid-market and enterprise customers. You’ll deepen relationships, identify expansion opportunities, and ensure customers maximise value from Nutrient’s platform.

As the AM, you’ll work directly with stakeholders across organisations, promoting adoption and retention while navigating a fast-growing, remote-first environment. Join a ground-floor team shaping our customer strategy from day one.