Growth-Focused Account Manager (Hybrid, Cardiff)

Wilmington plc; Cardiff; Hybrid; GBP 34,000 - 40,000; Full time

Benefits offered by this job

25 Days Annual Leave

Additional Holiday Purchase

Hybrid Working

Performance-Related Bonus

Life Assurance

Vitality Private Healthcare

Subsidised Gym Memberships

Cycle to Work scheme

Discount Vouchers

Wellbeing Resources

Job summary

Astutis, part of Wilmington plc, is seeking an Account Manager to nurture customer relationships and identify growth opportunities within an established portfolio. You’ll be a confident communicator, manage cross-sell and up-sell activities, and collaborate with sales, marketing and delivery teams to drive value for clients.

Based in Cardiff with hybrid working, you’ll own pipeline, meet targets, and contribute to the company’s growth while enjoying a comprehensive benefits package and a

Qualifications

• Experience building and growing a portfolio of accounts.
• Proven ability to identify cross-sell and up-sell opportunities.
• Excellent communication and relationship-building skills.
• Collaborative approach with sales, marketing and delivery teams.

Responsibilities

• Deliver targeted annual sales revenue from assigned accounts.
• Develop and strengthen relationships with existing customers and key stakeholders.
• Identify and pursue cross-sell and up-sell opportunities across buyers, regions and divisions.
• Follow up on enquiries and referrals from accounts.
• Conduct customer meetings, presentations and commercial discussions.
• Produce sales proposals and quotations meeting gross margin targets.
• Maintain customer records, pipeline activity and forecasting in Sage CRM.
• Act as voice of the customer with delivery teams for contract fulfilment.
• Develop product/service and market sector knowledge to provide trusted advice.

Skills

Account management

Relationship building

Cross-selling

Sales pipeline

Communication

Team collaboration

KPIs

CRM management

Tools

Sage CRM

Job description

Astutis, part of Wilmington plc, is seeking an Account Manager to nurture customer relationships and identify growth opportunities within an established portfolio. You’ll be a confident communicator, manage cross-sell and up-sell activities, and collaborate with sales, marketing and delivery teams to drive value for clients.

Based in Cardiff with hybrid working, you’ll own pipeline, meet targets, and contribute to the company’s growth while enjoying a comprehensive benefits package and a