Hybrid Account Executive: Grow & Retain Key Clients

Tech Sales Jobs; Cardiff; Hybrid; GBP 38,000 - 60,000; Full time

Benefits offered by this job

Enhanced Parental Leave

Generous annual leave

Healthcare Plan

Annual Giving Day

Cycle-to-work Scheme

EV Salary Sacrifice Scheme

Job summary

CHAS in Cardiff, Wales, is seeking an Account Executive to manage a portfolio of clients, driving retention, renewals and growth. You’ll build relationships with key stakeholders, oversee the client journey from onboarding to renewal, and identify opportunities to deepen partnerships.

You’ll be part of a collaborative sales team, with a hybrid workplace policy (office 3 days per week) and a focus on delivering exceptional customer value.

Qualifications

• Experience in customer success or a key account environment.
• Able to manage multiple priorities at pace and stay organised.
• Strong influencing and relationship management skills with customers and colleagues.
• Experience in supply chain compliance, environment, health and safety, or governance is advantageous.

Responsibilities

• Manage your own portfolio of clients, building strong relationships with key contacts.
• Own the client journey from onboarding through to renewal.
• Hold regular client reviews and conversations to ensure value and identify growth opportunities.
• Spot and develop opportunities for upsell, working with Account Managers when appropriate.
• Maintain CRM records and coordinate cross-team initiatives for a great customer experience.

Skills

Portfolio management

Client relationships

Account growth

CRM proficiency

Communication

Job description

CHAS in Cardiff, Wales, is seeking an Account Executive to manage a portfolio of clients, driving retention, renewals and growth. You’ll build relationships with key stakeholders, oversee the client journey from onboarding to renewal, and identify opportunities to deepen partnerships.

You’ll be part of a collaborative sales team, with a hybrid workplace policy (office 3 days per week) and a focus on delivering exceptional customer value.