Group Apprenticeship Administrator

West Herts; Hull and East Yorkshire; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free on-site gym

Cycle to work scheme

Free on-site parking

Pension

Generous holiday scheme

Early finishes on a Friday

Job summary

WHC Group is seeking an administrative professional to support the Apprenticeship Administration team. You will ensure smooth enrolment, onboarding and data management for apprentices while maintaining compliance with funding and audit requirements.

You will serve as a point of contact for apprentices, employers and other stakeholders and contribute to a positive learner experience. Based at our Hemel campus with occasional duties at Watford, you will join a dynamic team, enjoy a friendly

Qualifications

• Demonstrable experience providing administrative support in an educational or apprenticeship setting.
• Experience with enrolment and onboarding of apprentices.
• Experience maintaining apprentice records within college systems.
• Understanding of funding/audit requirements in apprenticeship programmes.

Responsibilities

• Provide high-quality administrative support across all aspects of the apprenticeship programme.
• Enrol apprentices and support onboarding processes.
• Maintain apprentice records and data in college systems.
• Ensure adherence to funding and audit requirements and act as a key contact for apprentices, employers and stakeholders.

Skills

Administrative support

Data entry

Customer service

Regulatory compliance

IT skills

Job description

The Apprenticeship Administration team provides front-line customer service to a wide range of audiences including apprentices, parents/carers, employers and other key stakeholders.

The successful candidate will provide high-quality administrative support across all aspects of apprenticeship programme. The post holder will play a key role in ensuring that apprenticeship programmes meet regulatory and funding requirements while delivering an excellent customer experience.

To succeed in this post, you will need to have demonstrable experience and skills in:

• Support the enrolment and onboarding of apprentices
• Maintain Apprentice records and data within college systems
• Ensure adherence to funding and audit requirements
• Act as a key point of contact for apprentices, employers, and stakeholders

We’re looking for someone with a great approach to teamwork and a friendly style who can work closely with colleagues as well as independently on specific tasks.

You will need to be enthusiastic about education and working with young people. If you have experience working with ProSolution and the rest of the Pro Suite then that’s fantastic, but we’ll provide full training for those who haven’t.

The successful candidate will be a fast learner with excellent attention to detail. Full training will be given; however, a strong level of IT skills is essential.

This is a full-time post working 37 hours a week during weekdays with some requirement to support open days and evening events throughout the year. This post will be based at our Hemel campus, however there may be an occasional requirement to work at our Watford campus.

The closing date for applications is Friday 6th November 2026.

You’ll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you’ll be encouraged to upskill.

• We have a free on-site gym at our Watford Campus and you can access a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday.

If you have any questions or queries please contact a member of the Human Resources team who will be happy to help. WHC Group is positive about disabled people. If you need help applying for a role please contact us.