Group Apprenticeship Administrator

West Herts College; Kings Langley; Vor Ort; GBP 27.000 - 33.000; Vollzeit

Benefits dieser Stelle

Free on-site gym

Cycle to work scheme

Free on-site parking

Pension

Generous holiday scheme

Time off at Christmas

Early finishes on a Friday

Zusammenfassung

West Herts College is seeking a Group Apprenticeship Administrator to provide high-quality administrative support across apprenticeship programmes. You will ensure regulatory and funding requirements are met while delivering an excellent customer experience to apprentices, employers and stakeholders.

The role requires strong IT skills, a proactive team player attitude, and the ability to work independently. Training will be provided for ProSolution and Pro Suite users.

Qualifikationen

• Demonstrable experience in administration (front-line customer service).
• Experience with enrolment/onboarding processes for apprentices.
• Ability to maintain apprentice records and data in college systems.
• Familiarity with funding and audit requirements and compliance.

Aufgaben

• Assist with enrolment and onboarding of apprentices.
• Maintain apprentice records and data in college systems.
• Ensure adherence to funding and audit requirements.
• Act as a key point of contact for apprentices, employers, and stakeholders.

Kenntnisse

Administrative experience

Data entry

Customer service

Stakeholder liaison

Tools

ProSolution

Pro Suite

Jobbeschreibung

Group Apprenticeship Administrator

Company: West Herts College

Salary: from £29,982.52 a year

Hours: Full-time

Location: Hemel Hempstead, HP1 1HD

Working pattern: On-site

Job type: Permanent

Closing date: Friday 6th November 2026

Summary

The Apprenticeship Administration team provides front-line customer service to a wide range of audiences including apprentices, parents/carers, employers and other key stakeholders.

The successful candidate will provide high-quality administrative support across all aspects of apprenticeship programme. The post holder will play a key role in ensuring that apprenticeship programmes meet regulatory and funding requirements while delivering an excellent customer experience.

To succeed in this post, you will need to have demonstrable experience and skills in:

• Support the enrolment and onboarding of apprentices


• Maintain Apprentice records and data within college systems


• Ensure adherence to funding and audit requirements


• Act as a key point of contact for apprentices, employers, and stakeholders

We’re looking for someone with a great approach to teamwork and a friendly style who can work closely with colleagues as well as independently on specific tasks.

You will need to be enthusiastic about education and working with young people. If you have experience working with ProSolution and the rest of the Pro Suite then that’s fantastic, but we’ll provide full training for those who haven’t.

The successful candidate will be a fast learner with excellent attention to detail. Full training will be given; however, a strong level of IT skills is essential.

This is a full-time post working 37 hours a week during weekdays with some requirement to support open days and evening events throughout the year. This post will be based at our Hemel campus, however there may be an occasional requirement to work at our Watford campus.

You’ll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you’ll be encouraged to upskill.

Benefits

• Free on-site gym at our Watford Campus


• Cycle to work scheme


• Free on-site parking


• Pension


• Generous holiday scheme


• Time off at Christmas


• Early finishes on a Friday

If you have any questions or queries please contact a member of the Human Resources team who will be happy to help. WHC Group is positive about disabled people. If you need help applying for a role please contact us.

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