Group Apprenticeship Administrator

West Herts College; Watford; Sur place; GBP 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Free on-site gym at Watford Campus

Cycle to work scheme

Free on-site parking

Pension

Generous holiday scheme

Time off at Christmas

Early finishes on a Friday

Résumé du poste

West Herts College is seeking an Apprenticeship Administrator to provide essential administrative support across apprenticeship programmes at Hemel Hempstead and Watford campuses. The role requires attention to detail, strong IT skills and a friendly, team-oriented approach.

Training will be provided, with occasional travel between campuses and events. The post is full-time (37 hours per week) with duties including enrolment support, record maintenance, funding compliance and acting as a key

Qualifications

• Experience delivering administrative support to education programmes.
• Strong teamwork and a friendly, proactive approach.
• Proficient IT skills and ability to learn new software quickly.

Responsabilités

• Provide high-quality administrative support across apprenticeship programmes.
• Act as a first point of contact for apprentices, employers and stakeholders.
• Maintain apprentice records and data in college systems.
• Ensure funding and audit requirements are met.

Connaissances

Teamwork

Attention to detail

IT skills

Customer service

Outils

ProSolution

Pro Suite

Description du poste

The Apprenticeship Administration team provides front‑line customer service to a wide range of audiences including apprentices, parents/carers, employers and other key stakeholders. The successful candidate will provide high‑quality administrative support across all aspects of apprenticeship programme. The post holder will play a key role in ensuring that apprenticeship programmes meet regulatory and funding requirements while delivering an excellent customer experience. To succeed in this post, you will need to have demonstrable experience and skills in:

• Support the enrolment and onboarding of apprentices
• Maintain Apprentice records and data within college systems
• Ensure adherence to funding and audit requirements
• Act as a key point of contact for apprentices, employers, and stakeholders

We're looking for someone with a great approach to teamwork and a friendly style who can work closely with colleagues as well as independently on specific tasks.

You will need to be enthusiastic about education and working with young people. If you have experience working with ProSolution and the rest of the Pro Suite then that's fantastic, but we'll provide full training for those who haven't. The successful candidate will be a fast learner with excellent attention to detail. Full training will be given; however, a strong level of IT skills is essential.

This is a full‑time post working 37 hours a week during weekdays with some requirement to support open days and evening events throughout the year. This post will be based at our Hemel campus, however there may be an occasional requirement to work at our Watford campus. The closing date for applications is Friday 6th November 2026. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you'll be encouraged to upskill. We have a free on‑site gym at our Watford Campus and you can access a wide range of discounts and benefits including a cycle to work scheme, free on‑site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday.

• free on‑site gym at our Watford Campus
• cycle to work scheme
• free on‑site parking
• pension
• generous holiday scheme
• time off at Christmas
• early finishes on a Friday

If you have any questions or queries please contact a member of the Human Resources team who will be happy to help. WHC Group is positive about disabled people. If you need help applying for a role please contact us.