Group Apprenticeship Administrator – Hemel Campus HP1 1HD

West Herts College; Hemel Hempstead; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Free on-site gym

Cycle to work scheme

Free on-site parking

Pension

Generous holiday scheme

Early finishes on a Friday

Job summary

West Herts College is seeking a Group Apprenticeship Administrator to join the Hemel Campus. You will provide high-quality administrative support across apprenticeship programmes and help ensure regulatory and funding compliance while delivering excellent customer service.

The role requires strong IT skills, attention to detail and the ability to work both independently and as part of a team. Full-time hours, with some evenings for events, and potential occasional travel to Watford campus.

Responsibilities

• Support the enrolment and onboarding of apprentices
• Maintain Apprentice records and data within college systems
• Ensure adherence to funding and audit requirements
• Act as a key point of contact for apprentices, employers, and stakeholders

Job description

Group Apprenticeship Administrator

Location: Hemel Campus HP1 1HD

Salary: Up to *GBP*29,982.52 per annum.

Contractual Hours: 37.00

Basis: Full time

The Apprenticeship Administration team provides front-line customer service to a wide range of audiences including apprentices, parents/carers, employers and other key stakeholders.

The successful candidate will provide high-quality administrative support across all aspects of apprenticeship programme. The post holder will play a key role in ensuring that apprenticeship programmes meet regulatory and funding requirements while delivering an excellent customer experience.

To succeed in this post, you will need to have demonstrable experience and skills in:

• Support the enrolment and onboarding of apprentices
• Maintain Apprentice records and data within college systems
• Ensure adherence to funding and audit requirements
• Act as a key point of contact for apprentices, employers, and stakeholders

We’re looking for someone with a great approach to teamwork and a friendly style who can work closely with colleagues as well as independently on specific tasks.

You will need to be enthusiastic about education and working with young people. If you have experience working with ProSolution and the rest of the Pro Suite then that’s fantastic, but we’ll provide full training for those who haven’t.

The successful candidate will be a fast learner with excellent attention to detail. Full training will be given; however, a strong level of IT skills is essential.

This is a full-time post working 37 hours a week during weekdays with some requirement to support open days and evening events throughout the year. This post will be based at our Hemel campus, however there may be an occasional requirement to work at our Watford campus.

The closing date for applications is Friday 6th November 2026.

You’ll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you’ll be encouraged to upskill.

We have a free on-site gym at our Watford Campus and you can access a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday.