Grounds & Siting Leader - Guest Experience & Operations

Haven; Bridlington; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

Free access to facilities

Savings at national brands

Job summary

Haven is recruiting a Grounds & Siting Manager in Bridlington to lead the grounds and caravan siting operations. You will manage a busy facilities team, drive service quality, and uphold safety and compliance across the site.

In this role you will oversee budgets, scheduling, and resources, while coaching staff to achieve targets and develop professionally. The position offers a strong focus on guest satisfaction and site presentation.

Qualifications

• Proven leadership experience in grounds/maintenance roles.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Excellent customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Experience budgeting/financial management.
• Flexible to work evenings, weekends and holidays.

Responsibilities

• Lead, motivate and support the team to deliver excellent service.
• Enhance guest experience and create a welcoming atmosphere.
• Monitor performance, provide feedback and conduct reviews.
• Manage scheduling, budgets and resources to maximise efficiency.
• Ensure operations comply with safety regulations and policies.
• Resolve day-to-day issues quickly for smooth running.
• Support training and development of team members.

Skills

Leadership

Communication

Customer service

Problem solving

Health & safety

Budgeting

Job description

Haven is recruiting a Grounds & Siting Manager in Bridlington to lead the grounds and caravan siting operations. You will manage a busy facilities team, drive service quality, and uphold safety and compliance across the site.

In this role you will oversee budgets, scheduling, and resources, while coaching staff to achieve targets and develop professionally. The position offers a strong focus on guest satisfaction and site presentation.