Grounds & Siting Manager NEW Posted today Driffield Haven Haven

Haven; United Kingdom; Remote; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Dining discounts

Staff discounts

Free facility access

Career development

Job summary

Haven is seeking a Grounds & Siting Manager to lead our facilities team and ensure top-quality grounds maintenance and caravan siting. You will drive performance, manage budgets, and develop the team with a strong emphasis on safety and policy compliance.

You will work in a fast-paced environment, including evenings and weekends as required, with opportunities for funded qualifications and extensive on-site perks across Haven Holidays.

Qualifications

• Proven leadership in grounds/facilities management.
• Strong communication and organizational skills.
• Experience budgeting and resource planning.
• Flexibility to work evenings, weekends and holidays.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Ensure guest satisfaction by addressing concerns and driving a welcoming atmosphere.
• Monitor performance and provide feedback, coaching, and reviews.
• Oversee team scheduling, budgets, and resources to maximise efficiency.
• Ensure operations comply with health and safety regulations and policies.
• Resolve operational issues quickly for smooth day-to-day running.
• Support team development through training and mentoring.

Skills

Leadership

Customer Service

Budgeting

Health & Safety

Scheduling

Communication

Problem Solving

Job description

Position: Grounds & Siting Manager

Type: Full-Time / Permanent

Bonus: Up to 10% Annual Bonus

Join our One Great Team here at Haven as a Grounds & Siting Manager! Step into a role where you’ll make a real impact on our guests experience and the beauty of our surroundings.

As the Grounds & Siting Manager, you’ll be at the heart of an energetic Facilities team, leading with clear direction and plenty of motivation. You’ll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You’ll be hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You’ll be the driving force behind exceptional grounds maintenance and caravan siting activity, continuously improving our operations, and solving any issues that pop up. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top‑tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
• Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Head Groundsman, Garden & Grounds Manager, or a similar leadership position within facilities or maintenance.
• Strong leadership and communication skills.
• Ability to work in a fast‑paced environment while maintaining attention to detail.
• Exceptional customer service and problem‑solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.