Graduate Customer Service Trainee

Bridgewater Recruitment Group; England; On-site; GBP 27,000 - 32,000; Full time

Job summary

A growing distribution business is seeking a motivated Graduate Customer Service Trainee in Castle Donington. You will receive comprehensive training, handle customer service inquiries, and work closely with management on various projects. This role offers a starting salary of £27,000, annual bonus, and opportunities for progression within the company.

Benefits

Comprehensive training and ongoing support

Annual bonus

Excellent pension scheme

Opportunities for progression

Team-focused environment

Qualifications

• A hard-working graduate with excellent communication skills.
• Business-minded and a quick learner.
• An excellent team player.
• Organised, able to take initiative and solve problems.

Responsibilities

• Receive in-house training and mentoring from an experienced manager.
• Handle customer service enquiries professionally.
• Manage the customer care process and advise end users.
• Book product installations and plan deliveries.
• Complete general administration duties.

Skills

Excellent communication skills

Organised

Problem-solving

Job description

Overview

A growing distribution business is looking for a motivated and organised Graduate Customer Service Trainee to join their successful team in Castle Donington. This is an exciting opportunity to embark on a graduate training programme where you\'ll learn about and work through various areas in the business, including customer accounts, project work, stock control and finance.

The Opportunity

Due to the progression of previous graduate trainees, the business is now looking for new talent. As a Graduate Customer Service Trainee, you will:

• Receive in-house training and mentoring from an experienced and successful manager


• Gain insight into various areas of the business


• Handle customer service enquiries by e-mail and telephone in a professional manner


• Manage the customer care process and advise end users on solutions


• Book product installations and plan time scales and deliveries


• Complete general administration duties and ad-hoc tasks


• Have opportunities to progress in an area that suits your strengths e.g. administration, sales, logistics


• Work closely with management on different commercial projects

Rewards

As a Graduate Customer Service Trainee, you will receive:

• Comprehensive training and ongoing support


• A starting salary of £27,000


• Your share of the company\'s profits in the form of an annual bonus


• Membership of the company\'s excellent pension scheme


• Opportunities to progress with the business and wider group


• A dynamic, team-focused environment that prioritises employee well-being

Requirements

To be successful in this graduate trainee role, you should be:

• A hard-working graduate with excellent communication skills


• Business-minded and a quick learner


• An excellent team player


• Organised, able to take initiative and solve problems

Think you\'ve got what it takes? Apply today to find out more!