GP Practice Receptionist & Admin Support

NHS Scotland; Paisley; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

NHS pension

Annual leave benefits

Full training and ongoing support

Job summary

Anchor Mill Medical Practice, Paisley, is seeking a friendly, organised Receptionist/Administration Assistant to join our welcoming front-line team.

In this role you will greet patients, answer calls, book appointments, process prescriptions, and liaise with hospitals and other providers. Full training will be provided, and we offer NHS terms including pension and annual leave, with a permanent, part-time contract.

Qualifications

• Experience in customer service, reception or patient-facing role.
• Excellent communication and interpersonal skills.
• Confident with IT systems and learning new software.

Responsibilities

• Welcoming and assisting patients at reception.
• Answering telephone enquiries professionally.
• Booking, amending and cancelling appointments.
• Processing prescriptions and incoming correspondence.
• Signposting patients to appropriate service.
• Liaising with hospitals and other healthcare providers.
• Supporting administrative tasks across the practice.

Skills

Customer service

Communication skills

IT skills

Team player

Tools

Vision

Docman

Job description

Anchor Mill Medical Practice, Paisley, is seeking a friendly, organised Receptionist/Administration Assistant to join our welcoming front-line team.

In this role you will greet patients, answer calls, book appointments, process prescriptions, and liaise with hospitals and other providers. Full training will be provided, and we offer NHS terms including pension and annual leave, with a permanent, part-time contract.