Front Desk & Admin Assistant – GP Practice

NHS Scotland; Glasgow; Hybrid; GBP 29,000 - 36,000; Full time

Benefits offered by this job

SPPA Pension Scheme

27 days annual leave

10 public holidays

Annual team building event

Professional development and training

Supportive team environment

Free car parking and bike storage

Job summary

Keppoch Medical Practice in Glasgow is seeking a full-time, permanent Administration Assistant to join a busy, dedicated and friendly team. The post will be for 37 hours per week with a fixed pattern and a pro rata salary starting from £25,634.

This role requires excellent communication and IT skills, with prior patient-facing experience preferred. Training will be provided, and duties include reception, calls, appointments, signposting, and other admin tasks in a GP setting.

Qualifications

• Excellent communication and IT skills are essential.
• Experience in a patient or customer-facing role is preferred.
• Full training will be provided to the right candidate.

Responsibilities

• Greet patients at reception and handle telephone enquiries.
• Process prescriptions and mail; book and cancel appointments.
• Signpost patients to appropriate services; contact hospitals and other providers.
• Carry out other administrative duties as required.

Skills

Communication

IT skills

Reception/customer service

Tools

EMIS

Docman

Job description

Keppoch Medical Practice in Glasgow is seeking a full-time, permanent Administration Assistant to join a busy, dedicated and friendly team. The post will be for 37 hours per week with a fixed pattern and a pro rata salary starting from £25,634.

This role requires excellent communication and IT skills, with prior patient-facing experience preferred. Training will be provided, and duties include reception, calls, appointments, signposting, and other admin tasks in a GP setting.