GP Practice Administrator & Patient Services Lead

GP Practice; Liverpool; On-site; GBP 18,000 - 23,000; Full time

Job summary

GP Practice in Liverpool is seeking an organized receptionist/administrative assistant to support front-desk operations and patient flow. You will greet patients, assist them in accessing the appropriate service, and help maintain a smooth appointment system.

The role emphasizes excellent customer service, teamwork, and a courteous approach to patients. Previous GP practice experience is desirable but not essential, and the team values staff development and commitment to patient care.

Qualifications

• Excellent customer service and communication skills.
• Ability to work as part of a team.
• Previous GP reception/administrative experience desirable but not essential.
• Patient-focused and courteous.

Responsibilities

• Greet and assist patients and direct to the right service.
• Process prescriptions and manage appointment system.
• Provide administrative support and file records.
• Answer phone and respond to patient queries.
• Maintain cleanliness and restock consultation rooms.

Skills

Customer service

Communication

Team player

Job description

GP Practice in Liverpool is seeking an organized receptionist/administrative assistant to support front-desk operations and patient flow. You will greet patients, assist them in accessing the appropriate service, and help maintain a smooth appointment system.

The role emphasizes excellent customer service, teamwork, and a courteous approach to patients. Previous GP practice experience is desirable but not essential, and the team values staff development and commitment to patient care.