Medical Receptionist/Administrator

NHS Scotland; Glasgow; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

Pollokshaws Medical Centre in Glasgow's Southside is looking for a Medical Receptionist/Administrator to join our team, with both full-time and part-time roles available.

The role involves welcoming patients, handling calls, processing prescriptions and performing general administrative duties. Training will be provided; EMIS/Docman knowledge is helpful but not essential.

Qualifications

• Excellent communication skills.
• Motivated and willing to learn.
• Ability to work confidently in a busy environment.
• Prioritisation and initiative.

Responsibilities

• Welcoming and assisting patients at reception.
• Taking requests for home visits.
• Answering telephone calls.
• Processing prescription requests.
• Carrying out general administrative duties.

Tools

EMIS

Docman

Job description

POLLOKSHAWS MEDICAL CENTRE26 WELLGREEN GLASGOW G43 1RR

Medical Receptionist / Administrator - Full-Time & Part-Time

Our busy, friendly GP practice in Glasgow's Southside is looking for both a full-time and a part-time Medical Receptionist/Administrator to join our team.

The full-time position is 37 hours per week, worked over 4 or 5 days.

The part-time position is 24 hours per week, with a shift pattern of 9.30am-6.00pm on Monday, Tuesday and Friday.

The successful candidates will have excellent communication skills, be motivated and willing to learn. We are looking for people who can work confidently in a busy environment, effectively prioritise their workload and use their own initiative.

Previous medical reception experience would be an advantage, and a working knowledge of EMIS and Docman would be helpful, but neither is essential as full training will be provided.

As a Medical Receptionist/Administrator within our practice, you will have a patient-focused and professional telephone manner and the ability to remain calm and helpful under pressure.

Duties will include:

• Welcoming and assisting patients at reception
• Taking requests for home visits
• Answering telephone calls
• Processing prescription requests
• Carrying out a range of general administrative duties

Urban Practice

Salary: Salary dependant on experience.

Contract Type: Permanent