GP Practice Operations Lead

Cumbria Health; Rottington; In loco; GBP 32.000 - 45.000; Tempo pieno

Descrizione del lavoro

Waterloo House Surgery is seeking an Operations and Administration Lead to oversee reception and administrative services, support staff, and maintain efficient systems across a busy GP practice. You will deputise for the Practice Manager, lead the administration team, and ensure high‑quality patient care with strong governance.

The role requires leadership, excellent organisation, and clear communication with clinicians and colleagues.

Competenze

• Strong leadership and organisational skills.
• Ability to communicate with clinicians, staff and stakeholders.
• Experience in GP practice administration and service improvement.

Mansioni

• Deputise for the Practice Manager in their absence.
• Oversee administration, receptionist and admin teams on a day‑to‑day basis.
• Coordinate staff, systems and processes to ensure safe, efficient patient care.
• Drive service improvements and ensure regulatory compliance across the practice.

Conoscenze

Leadership

Organisational skills

Communication skills

Formazione

Management qualification

Strumenti

EMIS

Microsoft Office

Descrizione del lavoro

Waterloo House Surgery is seeking an Operations and Administration Lead to oversee reception and administrative services, support staff, and maintain efficient systems across a busy GP practice. You will deputise for the Practice Manager, lead the administration team, and ensure high‑quality patient care with strong governance.

The role requires leadership, excellent organisation, and clear communication with clinicians and colleagues.