Practice Operations Lead: Deputy Manager

Primary Integrated Community Services Ltd; Watnall; Presencial; GBP 34.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

NEST Pension

Maternity/paternity/adoption leave

CPD and training opportunities

Flexible work-life balance

Free parking

Descripción de la vacante

Primary Integrated Community Services Ltd is seeking an experienced administrator to support the Practice Manager in a GP setting in Watnall, ensuring efficient day-to-day operations and high-quality patient service. The role leads the administrative team, coordinates staffing, and contributes to governance and continuous improvement.

You will deputise when required, support workflow efficiency, and drive service improvements across clinical and administrative functions to maintain safe,

Formación

• Evidence of continuous professional development (CPD).
• Experience working in a GP practice or NHS healthcare environment.
• Experience in an administrative or operational management role.

Responsabilidades

• Support the smooth and efficient running of the practice, dynamically balancing competing priorities and adapting to workload and staffing pressures.
• Undertake and oversee administrative tasks as delegated by the Practice Manager and Lead GP.
• Support the coordination of staffing to meet service demand, including liaising with GPs and associated staff to ensure appropriate cover for enhanced access sessions.
• Manage Prescription Pricing Authority (PPA) claims, ensuring accuracy and timely submission to PCSE.
• Supervise and lead administrative and reception teams, providing a positive role model and staff development.
• Promote governance, quality and compliance, including confidentiality, information governance and data protection.

Conocimientos

CPD

GP practice experience

Operational management

Leadership

Educación

General education

Herramientas

EMIS/SystmOne

Descripción del empleo

Primary Integrated Community Services Ltd is seeking an experienced administrator to support the Practice Manager in a GP setting in Watnall, ensuring efficient day-to-day operations and high-quality patient service. The role leads the administrative team, coordinates staffing, and contributes to governance and continuous improvement.

You will deputise when required, support workflow efficiency, and drive service improvements across clinical and administrative functions to maintain safe,