GP Practice Operations Lead

Albany Surgery; Highweek; On-site; GBP 42,000 - 61,000; Full time

Job summary

Albany Surgery is seeking an Operations Manager to support the Practice Manager in the effective day-to-day running of the GP practice, with responsibility for finance, compliance, estates, premises and health and safety management. The role involves coordinating practice functionality, managing staff, and supporting service delivery within a culture of continuous improvement.

You will lead the administrative and patient services teams, ensure robust financial processes, oversee procurement and

Qualifications

• Experience of working as an operations manager in a GP Practice essential.
• Experience of working in primary care.
• Experience of working in a GP practice.

Responsibilities

• Operational Management and Practice Support: support day-to-day running with Practice Manager and management team; deputise when needed; ensure services delivered safely and effectively.
• Staff Leadership, Supervision and Workforce Management: lead administrative and patient services staff; manage rotas and staff wellbeing.
• Purchasing, Estates & Compliance: oversee procurement, estates, and compliance with health and safety and regulatory requirements.
• Appointment Systems, Access and Capacity Management: manage appointment systems and office access to ensure responsive patient service.
• Governance & Risk Management: maintain compliance, DBS and professional registers, and audits.

Skills

Operations management

GP practice experience

Team leadership

Job description

Albany Surgery is seeking an Operations Manager to support the Practice Manager in the effective day-to-day running of the GP practice, with responsibility for finance, compliance, estates, premises and health and safety management. The role involves coordinating practice functionality, managing staff, and supporting service delivery within a culture of continuous improvement.

You will lead the administrative and patient services teams, ensure robust financial processes, oversee procurement and