GP Front Desk Receptionist & Admin - Patient Care Focus

The Methodist Church in Britain; Daimler Green; In loco; GBP 18.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

27 days' annual leave + bank holidays

Enhanced sick pay policy

NHS pension scheme

Enhanced maternity and paternity leave

Blue light discount card cost reimburs

Employee assistance network 24/7

Internal staff awards

Exclusive staff discounts

Descrizione del lavoro

Coventry and Rugby GP Alliance runs a GP practice seeking a receptionist to be the first point of contact for patients, visitors and callers. You triage appointment requests, direct to the right service and handle general enquiries with EMIS data entry and registrations.

The role is frontline and patient-facing, with chaperoning during consultations and routine administration tasks such as word processing and data input. NHS fabric and team environment are emphasized.

Competenze

• GCSE level education or equivalent.
• NVQ or equivalent in administration or customer service.
• Experience using Microsoft Office and teamwork.

Mansioni

• Greet patients, visitors and callers and direct them to the right service.
• Triage appointment requests and calls, prioritising actions.
• Check patients in on arrival and update contact details.
• Hand completed repeat prescriptions to patients.
• Process new patient registrations and changes to patient details.
• Chaperone during consultations when requested.
• Carry out general administration including EMIS data input, fax, photocopying and post.
• Collate patient data and keep reception area tidy with stocks.

Conoscenze

Customer service

Team work

Communication

Formazione

GCSE level

NVQ in administration or customer service

Strumenti

Microsoft Office

EMIS

Descrizione del lavoro

Coventry and Rugby GP Alliance runs a GP practice seeking a receptionist to be the first point of contact for patients, visitors and callers. You triage appointment requests, direct to the right service and handle general enquiries with EMIS data entry and registrations.

The role is frontline and patient-facing, with chaperoning during consultations and routine administration tasks such as word processing and data input. NHS fabric and team environment are emphasized.