Patient Care Concierge – GP Front Desk

Alaska Support Industry Alliance; Daimler Green; Sur place; GBP 18 000 - 23 000; Plein temps

Résumé du poste

Coventry and Rugby GP Alliance in the United Kingdom seeks a personable receptionist to join the front desk, delivering courteous patient care and efficient reception services.

You will greet patients, handle phone calls, process appointments, check in patients, and support with data entry and administrative duties across EMIS. This role emphasizes accessibility and professional client interactions.

Qualifications

• Experience delivering front desk reception and patient care.
• Strong communication and organisational skills.
• Reliable and professional telephone manner.

Responsabilités

• Greet patients and visitors in a friendly and courteous manner.
• Provide reception and telephone support to patients and visitors.
• Process appointment requests and triage calls.
• Check patients in on arrival and update contact details.
• Assist the practice team and support service improvements.

Connaissances

Customer service

Telephone etiquette

Administrative skills

Reception duties

Outils

EMIS

Description du poste

Coventry and Rugby GP Alliance in the United Kingdom seeks a personable receptionist to join the front desk, delivering courteous patient care and efficient reception services.

You will greet patients, handle phone calls, process appointments, check in patients, and support with data entry and administrative duties across EMIS. This role emphasizes accessibility and professional client interactions.