Golf Operations Supervisor – Guest Experience & Events

Fairmont; St Andrews; Vor Ort; GBP 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Staff shuttle service

TRONC based on hours

Gratuities on top of salary

Opportunities for development across (

Complimentary staff canteen

50% off dining in F&B outlets

Employee rates for Spa treatments and

Access to gym and pool services

Regular social events

Access to PressReader

Zusammenfassung

Fairmont is seeking a Golf Operations Attendant to coordinate, assist and supervise day-to-day golf department operations with a focus on guest service, retail, event management and outdoor services.

You will deliver first-class service to all golfers, manage guest feedback and issue resolution, and support on-course roles, meet and greet, and golf events including tournaments. This role offers staff facilities and discounts and growth opportunities across Accor properties.

Qualifikationen

• A love for all things Golf.
• Experience in a guest facing role would be advantageous.
• Must be eligible to live and work in the UK.

Aufgaben

• Coordinate, assist and supervise day to day operations of the golf department.
• Deliver first class, five star customer service to all golfers and lead the team in service delivery.
• Interact with guests to obtain feedback and resolve issues, escalating to Directors when needed.
• Involve in retail, meet and greet, on course ranger/marshalling and event management of golf events.
• Provide excellent customer service within company standards and drive guest issue resolution.
• Be actively involved in day-to-day operational running of the golf course.
• Support the tournament function of the resort (e.g. Scottish Seniors Open).
• Handle other tasks set by the Director of Golf and Golf Operations Manager.

Kenntnisse

Golf knowledge

Guest facing experience

Eligible to work in UK

Jobbeschreibung

Fairmont is seeking a Golf Operations Attendant to coordinate, assist and supervise day-to-day golf department operations with a focus on guest service, retail, event management and outdoor services.

You will deliver first-class service to all golfers, manage guest feedback and issue resolution, and support on-course roles, meet and greet, and golf events including tournaments. This role offers staff facilities and discounts and growth opportunities across Accor properties.