Global Sales Operations Lead

Morae Global; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A growth-focused consultancy in London is seeking a Global Sales Operations expert to drive efficiency and effectiveness across sales. The ideal candidate will manage CRM systems, analyze sales performance, and collaborate with various teams to implement strategies that foster revenue growth. This position demands extensive experience in sales operations, particularly within the technology and SaaS sectors, along with strong analytical and technical skills.

Qualifications

• 10-15 years of experience in sales operations, business operations, or management consulting.
• 5+ years of experience in technology or SaaS industry preferred.
• Experienced in enterprise technology sales cycles and solution selling.

Responsibilities

• Partner with leadership to develop and execute sales strategies aligned with company operations.
• Build and maintain sales dashboards and performance metrics.
• Design and document continuous improvements to sales processes.

Skills

CRM systems

Advanced Excel

Data analysis

Tableau

Power BI

SQL

Education

Honor’s degree in Business, Technology, Analytics, or related field

Tools

Salesforce

BI tools

Job description

Global Sales Operations

UK – London

FULL-TIME HOURS

Morae Global Corporation seeks to find the best and the brightest people – those who understand what it takes to deliver top-quality solutions for our clients. We are currently seekinga Global Sales Operations role to drive sales efficiency and effectiveness for our portfolio. This position serves as the strategic bridge between sales, operations, and executive leadership, providing data-driven insights, process optimization, and operational excellence to accelerate revenue growth and improve sales productivity. This role offers unique visibility into enterprise-wide operations while maintain a specialized focus on sales performance.

Key Responsibilities

Sales Strategy & Planning

• Partner with leadership to develop and execute sales strategies aligned with company operations
• Conduct market analysis and competitive intelligence to inform go-to-market strategies
• Design and implement sales coverage models and capacity planning
• Lead annual and quarterly business planning processes, ensuring alignment with operational objectives
• Present sales operations insights and recommendations to leadership

Performance Management & Analytics

• Build and maintain sales dashboards, scorecards, and performance metrics
• Provide regular reporting on pipeline health, forecast accuracy, and sales productivity
• Conduct win/loss analysis and identify trends to improve conversion rates
• Develop predictive models and analytics to drive data-informed decision making
• Monitor achievement against targets and identify performance gaps

Sales Process Optimization

• Design, document, and continuously improve sales processes and methodologies
• Implement best practices for opportunity management and sales execution
• Drive adoption of sales tools and ensure CRM data quality and hygiene
• Streamline workflows between sales, marketing, customer success, and other departments
• Lead sales process automation initiatives to increase efficiency

Technology & Systems Management

• Serve as primary administrator for CRM platform (Salesforce)
• Evaluate, implement, and optimize sales technology stack
• Manage integrations between sales tools and enterprise systems
• Provide training and support for sales technology adoption
• Partner with IT to ensure system reliability and security

Sales Enablement Support

• Collaborate with enablement team to identify training needs and skill gaps
• Develop sales playbooks, battle cards, and competitive positioning materials
• Support new hire onboarding and ramping programs
• Create and maintain sales documentation and knowledge repository

Revenue Operations

• Partner with leadership and Finance on revenue forecasting and pipeline management
• Support deal desk operations for complex technology solutions deals
• Manage sales compensation plan administration and commission calculations
• Ensure compliance with revenue recognition policies
• Coordinate with legal on contract management and approval workflows
• Contribute to company-wide operational initiatives and process improvements
• Support leadership in board reporting and investor relations materials related to sales performance

Required Qualifications

Education & Experience

• Honor’s degree in Business, Technology, Analytics, or related field
• 10-15 years of experience in sales operations, business operations, or management consulting
• 5+ years of experience in technology or SaaS industry preferred
• Experience with enterprise technology sales cycles and solution selling

Technical Skills

• Expert proficiency in CRM systems (Salesforce preferred)
• Advanced Excel and data analysis capabilities
• Experience with BI tools (Tableau, Power BI, Looker)
• Knowledge of sales automation and enablement platforms
• Understanding of API integrations and data management
• SQL knowledge is a plus

Business Acumen

• Strong understanding of technology solutions and enterprise software market
• Experience with subscription and consumption-based pricing models
• Knowledge of sales methodologies
• Understanding of financial metrics and revenue operations

About Morae Global

Morae Global is a dynamic, high-growth organization who provides an integrated suite of solutions to corporate law departments and law firms, and partners with leading software and services providers, both within and outside the legal industry. We are a young company but are made up of seasoned professionals in the legal industry, with a focus on building productive long-term relationships with employees and clients in an environment where collaboration is encouraged, knowledge is shared freely, and diversity of thought, cultures, communities, and points of view is embraced. Our team has the vision to create an effective solution for any business problem and the experience to execute on that vision. Our privacy policy can be found here: https://www.morae.com/privacy-policy.