Global SaaS Partner Success Manager

Tollring; Uxbridge; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Competitive base pay

Company Bonus

Commitment to diversity and inclusive culture

Job summary

A global leader in business intelligence software is looking for a Partner Customer Success Manager. This role involves collaborating with partners to drive revenue growth and manage relationships. Candidates should have at least 3 years of experience in account management or similar areas, showcasing strong communication and organizational skills. The position offers up to £40,000, a hybrid working model, and a chance to be part of an innovative team committed to excellence.

Qualifications

• Minimum 3 years’ experience in account management or client-facing roles.
• Strong commercial awareness, particularly in SaaS contexts.
• Proficient in CRM tools for opportunity management.
• Excellent communication skills for both internal and external engagement.

Responsibilities

• Collaborate with partners to identify growth opportunities.
• Manage partner support queries effectively.
• Guide partners on technology positioning and delivery.
• Monitor usage trends to boost engagement.
• Proactively reduce churn through risk management.
• Lead projects driving revenue growth within the team.
• Forecast revenue and manage opportunities with precision.

Skills

Account management

Customer success

Commercial awareness

CRM systems proficiency

Problem-solving

Communication skills

Technical understanding

Interpersonal skills

Adaptability

Tools

Microsoft Office

Job description

A global leader in business intelligence software is looking for a Partner Customer Success Manager. This role involves collaborating with partners to drive revenue growth and manage relationships. Candidates should have at least 3 years of experience in account management or similar areas, showcasing strong communication and organizational skills. The position offers up to £40,000, a hybrid working model, and a chance to be part of an innovative team committed to excellence.