Senior Customer Success Manager | Hybrid Global Scale-up

Attensi; England; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Exciting work environment

Hybrid work model

Monthly social activities

Job summary

A global technology company in the UK is seeking a Customer Success Manager to ensure the happiness and success of key strategic accounts. The successful candidate will develop relationships with stakeholders, analyse data to demonstrate value, and create effective communication plans for solution launches. The role requires a minimum of 5 years of customer-oriented experience, particularly in technology, and offers a dynamic hybrid work environment with opportunities for growth and development.

Qualifications

• 5+ years of experience in customer-oriented roles.
• Experience with technology businesses and software solutions.
• Proven track record of supporting solution launches.

Responsibilities

• Ensure the success of strategic accounts.
• Develop relationships with key customer stakeholders.
• Analyse data to prove value to accounts.
• Create launch communication plans for new solutions.

Skills

Customer orientation

Analytical skills

Relationship building

Problem-solving

Tech-savviness

Job description

A global technology company in the UK is seeking a Customer Success Manager to ensure the happiness and success of key strategic accounts. The successful candidate will develop relationships with stakeholders, analyse data to demonstrate value, and create effective communication plans for solution launches. The role requires a minimum of 5 years of customer-oriented experience, particularly in technology, and offers a dynamic hybrid work environment with opportunities for growth and development.